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FF Software Technologies
Automation architecture

WhatsApp API Automation

Official WhatsApp Business API for broadcasts, notifications and automated chats.

Overview

Your customers live on WhatsApp. With the official WhatsApp Business API we set up verified business messaging — bulk broadcasts to opted-in customers, order and payment notifications, automated replies and a shared team inbox — all fully compliant with WhatsApp policies.

What’s Included

  • Official WhatsApp Business API setup
  • Green-tick verification assistance
  • Broadcast campaigns to opted-in lists
  • Order, payment and appointment notifications
  • Auto-replies and chatbot flows
  • Shared team inbox with agent assignment

How Your Business Benefits

  • Reach customers on the app they open 20+ times a day
  • Get 90%+ open rates versus 20% for email
  • Automate order updates and reminders
  • Run WhatsApp marketing without number bans

WhatsApp API Automation — FAQs

Is this the official WhatsApp API or an unofficial tool?

We only implement the official WhatsApp Business API through Meta-authorised providers, keeping your number safe and compliant.

Can I send bulk messages to my customer list?

Yes, to customers who have opted in, using pre-approved templates. We help you design compliant campaigns that avoid blocks.

Can multiple team members reply from one number?

Yes. The shared inbox lets your whole team handle chats from a single WhatsApp number with assignment and history.